Southway Housing are a committed and forward-thinking not-for-profit local housing company based in Didsbury South Manchester. They are passionate about providing excellent homes and outstanding customer care as well as developing sustainable communities and helping tenants get the best life chances.
Southway own and manage almost 6,000 homes across Burnage, Chorlton, Didsbury and Withington, having taken over these homes from Manchester City Council in 2007 following a ballot among council tenants.
Digital Skills & Certifications Initiative
In June 2018 Southway Housing will move into a State of the Art head office in West Didsbury to help support their continued growth and provide the best customer experience in the industry. To coincide with the move and to continue their support for both staff and tenants, Southway Housing are launching a Digital Skills and certification initiative.
The initiative will include training and certification in the globally recognised IC3 Digital Literacy qualification. Those participating in the new initiative will be provided with a comprehensive online video training course, practice tests and a final exam. Successful candidates will be able to prove their digital skills and develop a foundation of knowledge needed to succeed in environments which require the use of computers and internet.
Value of Digital Skills
Mary Lindsey (ICT Trainer, Southway Housing) commented “As part of our commitment to our staff and tenants, we have decided to offer IC3 to help equip our tenants with the digital skills they need in today’s digital world. As organisations such as our own move more and more online it is vital that all our tenants benefit from this. We want to ensure that our tenants have the best chance to succeed, from having the digital skills to pay bills such as rent online to having digital skills which are highly demanded by employer’s in today’s competitive workplace.”
Joe Sandwick, Manager of Southway’s Over 50’s Digital Inclusion Project said “We are very excited to launch this program for our tenants, particularly with our older tenants who often feel excluded or marginalized with the relentless march online. By completing an IC3 certification older tenants will benefit from something as simple as being able to keep in touch with relatives and friends which can be of enormous importance and often taken for granted by younger, digitally savvy people.”
Karen Mitchell (Chief Executive, Southway Housing) “We have been running a small-scale pilot with staff members for some months now and the take up and feedback has been very positive. As an organisation that is committed to developing sustainable communities in which people feel part of and valued, we feel that it is important to give something back to our communities.”
“We hope that through IC3 certification, our tenants will have an even greater chance to succeed in life and take advantage of the huge growth in employment that is currently underway in Manchester. As the digital economy continues to gather place, we want to make sure that our tenants are at the front of the queue. Having a globally recognised digital certification will certainly help in terms of recognition from employers as well as giving them the confidence to succeed. I myself will be taking the certification once the dust settles on our current office move.”
Andrew Lenehan (Regional Account Manager, Prodigy Learning) added: “I am tremendously excited about this project with Southway Housing. It is great to see a social housing provider recognising the benefits of offering IC3 Digital Literacy certification to tenants and staff. It has been a pleasure working with the team at Southway over the last few months to get the pilot program off the ground. The dedication of Mary and the team has been amazing, getting staff certified whilst in the middle of moving offices is a testament to their passion and dedication.”
“Recent IDC research showed that Microsoft Office skills are the 3rd most sought-after skills when recruiting staff. Microsoft Office is covered extensively in the IC3 program, meaning that taking the certification will give tenants of Southway the edge in the highly competitive employment market particularly in the digital industries that are so prevalent in South Manchester. I am looking forward to working with the team at Southway to ensure the certification program is a success.”
Read more about Southway Housing launching the country’s first Digital Skills training qualification for tenants and staff here.
For further details about IC3 Certification programmes and other vendor qualifications from Microsoft, Adobe and Autodesk, see prodigylearning.com.
